Built for electrical distributors. Deploy to one branch in 2 weeks, not 2 quarters. Book a 15-min walkthrough →

40% of veteran counter & inside-sales staff retire by 2030 — their cross-reference knowledge walks with them

Your quote desk lives in 3 heads.
Clone it. Cite it. Scale it.

Every branch runs on tribal knowledge — cross-references, approved subs, and vendor workarounds that never got written down. knowledgeXpert turns your catalogs, bulletins, and veteran rep know-how into a governed, cited AI your counter and inside-sales teams can query in seconds. No hallucinations. No mis-subbed quotes. No "let me ask Dave."

Start My Free Trial Book a 15-min Demo

Reads Eaton, Square D, Siemens, ABB catalogs & your approved-sub list Every answer cited to catalog page or bulletin Pilot one branch in 2 weeks

knowledgeXpert™

Customer needs a 400A MCCB, 65kAIC at 480V. Square D HDL is out 18 weeks. What's a drop-in alt we stock?

Eaton HMDL3400F is the functional equivalent — same frame, 65kAIC @ 480V, identical mounting centers. Currently in stock at branch BR-217 (qty 6). Note: lug kit differs — add CLK400 (qty 1).

📄 Eaton HMDL Catalog p.14 📄 Cross-Ref 2025 📄 Inventory BR-217

6 wks

Counter-hire ramp, down from 18 months

100%

Cited to catalog page or bulletin

25%

Quote-desk productivity lift

SOC 2 Type I Certified

ISO 27001 Certified

Sound like your branch?

The structural problems every electrical distributor is living with — and the margin quietly leaking out of every mis-subbed quote.

🧠

"Let me ask Dave" is a bottleneck.

Dave has 23 years of knowing which Eaton breaker subs for which Square D frame. When Dave's on vacation, quotes stall or go out wrong — and you eat the returns, the restock fees, and the call-back from the contractor.

Tribal knowledge ≠ scalable

📉

Mis-quoted alternates bleed GP.

A junior counter rep picks the wrong sub, the project gets field-rejected, and you're paying expedite freight to save the customer. One bad sub wipes out the margin on ten good quotes.

Wrong subs ≠ profitable

⏳

New hires take 18 months to be dangerous.

Your training playbook is PDFs from 2017 and a Slack channel. By 2030, 40% of your veteran counter staff will have retired — and the cross-reference knowledge retires with them. The replacement pipeline is not there.

18 months → 6 weeks

Built for electrical distributors. Pilot on one branch or product line, then scale across every branch you run.

Access. Apply. Master.

From vendor catalogs to cited answers in weeks — not quarters.

Access

We ingest your vendor catalogs, internal product bulletins, approved-sub lists, cross-reference tables, and senior-rep email archives. Indexed into a governed knowledge base scoped to your branches.

Apply

Counter and inside-sales staff query in plain English from desktop or phone. Every answer cites the exact catalog page, bulletin, or internal doc it was pulled from — so your team can trust it in front of a contractor.

Master

Deploy ready-made apps — cross-reference lookup, approved-sub checker, spec-sheet Q&A, tutorXpert for counter-hire training — or we build custom workflows around your branch's repeat tasks.

See the cross-reference workflow in action

Your counter rep pastes a part number and frame spec. knowledgeXpert pulls the closest in-stock alternative, checks it against the customer's approved-vendor list, and cites every spec back to the manufacturer catalog — minutes instead of hours, with zero hallucinated part numbers.

Cross-reference across Eaton, Square D, Siemens, ABB with cited specs
Approved-vendor-list checker — flags subs your customer won't accept
Obsolescence & long-lead-time manager across every vendor you stock
Mobile web access for counter and field staff — voice input supported

Book a 15-min Demo

Six ready-to-deploy apps for electrical distributors

Pre-built for the repeat work that eats your counter and inside-sales team's day.

🔄

Cross-Reference Lookup

Maps part numbers across Eaton, Square D, Siemens, ABB and every vendor you stock — with cited catalog specs and in-stock flags from your ERP.

✅

Approved-Sub Checker

Before you quote an alternate, it checks against the customer's approved-vendor list and flags anything that will get field-rejected.

📋

Spec-Sheet Q&A

"What's the short-circuit rating?" pulls a cited answer from the right page of a 40-page PDF in two seconds — no scrolling, no guessing.

🔁

Obsolescence & Long-Lead Manager

Identifies in-stock subs when a SKU is discontinued, backordered, or on a 14-week lead time. Cited and ready to quote.

📐

Project Takeoff Assist

Parses a customer BOM, flags long-lead items, missing accessories, and approved-sub conflicts before the quote goes out.

🎓

tutorXpert — Counter-Hire Ramp

Auto-generates curriculum and quizzes from your vendor catalogs and bulletins. Take new counter staff from 18-month ramp to 6 weeks.

Dustin Nolen, CEO Vista Engineering

“knowledgeXpert has transformed how we store, access, and apply critical product data across every vendor catalog we stock.”

“Our quote-desk productivity has increased 25%.”

🏢

Tenant isolation per distributor

🔒

End-to-end encryption

🚫

Your catalogs & pricing never train a public model

👥

Role-based access (admins vs. members)

🧱

Hallucination & prompt-injection safeguards

Questions we hear from distributors

How is this different from ChatGPT or NotebookLM? +

ChatGPT will happily hallucinate a part number that doesn't exist. NotebookLM is a personal silo — every counter rep builds their own. knowledgeXpert is enterprise-wide: one admin curates shared knowledge bases for every branch, with role-based access. Every answer is citation-grounded and traces back to the exact page of the exact catalog, so your team can trust it on a quote. A wrong spec costs you a truck-roll — we won't let that happen.

What does setup actually look like for our branch? +

We start with a pilot — one branch or one product category. Point us at your vendor catalogs, internal cross-reference spreadsheet, approved-sub list, and recent bulletins (Google Drive, SharePoint, or manual upload). We build the knowledge bases for you. A few counter and inside-sales reps trial it for 1–2 weeks, then you expand to the rest of your branches. Most pilots are live inside 2 weeks.

Will our pricing and customer data stay confidential? +

Yes. Every distributor gets an isolated tenant. Your catalogs, pricing, and customer data never train public AI models, never leave your environment, and are never shared with other customers. Role-based access controls what each branch and each user can see. SOC 2 Type I and ISO 27001 certified.

Does this integrate with our ERP — Eclipse, SX.e, Prophet 21, Infor? +

Yes. knowledgeXpert reads from the major distribution ERPs so in-stock flags and pricing surface alongside cross-reference results. If starting with ERP integration slows your pilot down, we can also launch on exported PDFs and spreadsheets in week 1 and add ERP in week 3.

Can counter and field staff use it from their phone? +

Yes. knowledgeXpert runs in any mobile browser, with voice input so a counter rep or outside salesperson on a job site can ask "drop-in sub for a 400A HDL?" and get a cited answer pulled straight from the manufacturer catalog and your approved-sub list. No separate app to push through IT.

Is this going to replace our counter and inside-sales people? +

No. It makes the team you have measurably more effective — fewer mis-subbed quotes, faster turnaround, better answers in front of contractors. Distributors use it to capture veteran tribal knowledge before retirement and to take a 2-year counter rep to veteran-level effectiveness on cross-reference questions. The humans still own the judgment calls.

What does it cost? +

Plans start at $20/month per seat with a 7-day free trial — no contract to try it. Pilot pricing is scoped by branch count and document volume. Most distributors start with a single branch or product line for less than one mis-subbed quote costs in restock fees. Book a 15-minute call and we'll scope it on the spot.

When your best quote-desk veteran retires, does their knowledge retire too?

Capture it before it walks out the door. Pilot knowledgeXpert on one branch in 2 weeks. Start a free trial, or book a 15-minute walkthrough and we'll show you the cross-reference lookup running on your actual catalogs.