What are Work Units and how do they work?

Work Units (WU) are a single metric that measures the computational power your tasks consume. Simple interactions like AI chat cost 1-3 WU, knowledgeBase searches cost 2-5 WU, and multi-step agentic workflows can use 15-75+ WU.

Is a credit card required for the free trial?

Yes, a credit card is required to start your free trial. You won't be charged during the trial period.

What happens when I run out of Work Units?

Your processing automatically pauses when you hit 100% of your allocation. We never auto-charge for overages.

Do you offer annual billing discounts?

Yes. All individual plans save 10% with annual billing.

Can I upgrade or downgrade at any time?

Yes. Upgrades take effect immediately and your Work Unit balance is prorated. Downgrades apply at the end of your current billing cycle.

Is my data secure on every plan?

Every plan includes encryption at rest and in transit, and your data is never used to train AI models. Bear Creek AI is SOC 2 Type I, ISO 27001, and GDPR certified.

Pricing

Simple plans. Real expertise on tap.

Start with what fits your work today. Scale when knowledgeXpert™ becomes part of how your team thinks.

Individual

Basic

For getting started with knowledgeXpert™ on day-to-day questions.

$20 / month

Baseline Work Units

Full knowledgeXpert™ access
Smart Chat Controls
Personal knowledgeBase
Email support

Start Basic

Pro

For professionals who lean on knowledgeXpert™ across active projects.

$50 / month

4× the Work Units of Basic

Everything in Basic
TutorXpert deep-dive sessions
viewXpert™ document analysis
Priority support

Start Pro

Individual

Power

For heavy users running knowledgeXpert™ as a daily research partner.

$200 / month

20× the Work Units of Basic

Everything in Pro
Extended TutorXpert sessions
Advanced viewXpert™ workflows
Priority email + chat support

Start Power

Team

Enterprise

For organizations deploying knowledgeXpert™ across teams and workflows.

Custom

Custom Work Unit allocation

Everything in Power
Pooled Work Units across seats
SSO, admin controls, and security review
Dedicated success partner

Contact Sales

Pricing FAQ

Questions before you start

Quick answers on Work Units, billing, and what's included.

Work Units measure usage across knowledgeXpert™ — from chat exchanges to TutorXpert sessions and viewXpert™ document analysis. Heavier tasks consume more units, so your plan stretches further on routine work.

You can upgrade plans at any time, or your usage paces back until the next cycle. We'll notify you well before you hit a limit so there are no surprises.

Yes. Upgrade or downgrade anytime — changes take effect at your next billing cycle, and unused Work Units roll forward within the same plan tier.

Yes. The Enterprise plan includes pooled Work Units, SSO, admin controls, and a dedicated success partner. Book a call to scope the right configuration for your team.

Basic is the lowest-risk way to experience knowledgeXpert™. If you'd like a guided walkthrough first, reach out and we'll set up a working session.

Ready to put expertise on tap?

Start with the plan that fits today. Move up when knowledgeXpert™ becomes part of how your team works.

Start Basic Talk to Sales