Let's Talk

No pressure. Just clear answers.

Whether you’re exploring knowledgeXpert™ for your team, need technical support, or want a live demo with your own documents, we’re here to help. Book a 30-minute call to see how it works and where it can create value.

<2hr
Avg. response
30min
Demo length
2wks
To live pilot
After you book

What to Expect

1

Book

Pick a 30-minute slot that works for you. Calendar link — no back-and-forth emails.

2

Meet

Live walkthrough of knowledgeXpert™ with your businesses use cases. Not a canned demo.

3

Pilot

Free trial with your team. No IT stack disruptions. Getting started is as simple as a list of internal users.

How can we help?

Choose the path that fits.

Whether you're evaluating, ready to build, or already a customer — we have a direct route.

Talk to Sales

Evaluating knowledgeXpert™ for your organization? Book a live demo with your own documents.

Book a Demo

Start Building

Ready to go? Sign up and start loading your knowledgeBases today.

Start Free Trial

Get Support

Reach our team directly for technical questions or account help.

Contact Support
Common questions

Quick answers before you book.

Or ask us live on the call — we're happy to dig into specifics.

What happens after I book a demo?+
You'll meet with Miles Manley, our Integrations Engineer, for a live 30-minute walkthrough. We'll use your actual documents — not a canned script — so you can see exactly how knowledgeXpert™ works for your team. No sales pitch, no pressure.
How long does it take to get started?+
Most teams are live in under 2 weeks. Setup involves uploading your documents (SOPs, catalogs, manuals) and configuring your knowledgeBases. We handle the heavy lifting during onboarding.
Is there a free trial?+
Yes. knowledgeXpert™ offers a full-featured free trial. Sign up at knowledgexpert.bearcreek.com and start uploading your documents immediately. A credit card is required to start your trial, but you won't be charged during the trial period.
Is my IT team required to get a pilot started?+
No — and that's intentional. We built knowledgeXpert™ with enterprise grade security built in so your team can start a pilot without opening a single IT ticket. Share your users, pick your use cases, and you're in.
How is knowledgeXpert™ different from ChatGPT or Copilot?+
ChatGPT and Copilot generate answers from their training data — they can't cite your specific documents and they hallucinate. knowledgeXpert™ only answers from your uploaded documents, and every answer includes a citation to the exact source page. If the answer isn't in your documents, it says so.
What industries do you serve?+
We work across industrial sectors: oil & gas, electrical distribution, water/wastewater, power generation, field service, and manufacturing. Our platform is purpose-built for organizations where accuracy matters and tribal knowledge is the bottleneck.
Is my data secure?+
Yes. Bear Creek AI is SOC 2 Type I, ISO 27001, and GDPR certified. Your data is encrypted at rest and in transit, deployed in a single-tenant environment, and never used to train AI models. We can walk you through our security architecture on a call.

Your team's knowledge shouldn't retire when your experts do.

Book a 30-minute walkthrough and see knowledgeXpert™ with your own documents.

Free trial available Pilot live in 2 weeks Every answer cited to source