Live
Responds in under 2 hours
Let's Talk
No pressure. Just clear answers.
Whether you’re exploring KnowledgeXpert for your team, need technical support, or want a live demo with your own documents, we’re here to help. Book a 30-minute call to see how it works and where it can create value.
<2hr
Avg. response
30min
Demo length
2wks
To live pilot
After you book
What to Expect
1
Book
Pick a 30-minute slot that works for you. Calendar link — no back-and-forth emails.
2
Meet
Live walkthrough with your documents. Not a canned demo — your actual SOPs, catalogs, or manuals.
3
Pilot
Free trial with your team in under 2 weeks. We handle the heavy lifting during onboarding.
Common questions
Quick answers before you book.
Or ask us live on the call — we're happy to dig into specifics.
What happens after I book a demo?+
You'll meet with Miles Manley, our Integrations Engineer, for a live 30-minute walkthrough. We'll use your actual documents — not a canned script — so you can see exactly how knowledgeXpert works for your team. No sales pitch, no pressure.
How long does it take to get started?+
Most teams are live in under 2 weeks. Setup involves uploading your documents (PDFs, SOPs, catalogs, manuals) and configuring your knowledge bases. We handle the heavy lifting during onboarding.
Is there a free trial?+
Yes. knowledgeXpert offers a full-featured free trial. Sign up at knowledgexpert.bearcreek.com and start uploading your documents immediately. A credit card is required to start your trial, but you won't be charged during the trial period.
How is knowledgeXpert different from ChatGPT or Copilot?+
ChatGPT and Copilot generate answers from their training data — they can't cite your specific documents and they hallucinate. knowledgeXpert only answers from your uploaded documents, and every answer includes a citation to the exact source page. If the answer isn't in your documents, it says so.
What industries do you serve?+
We work across industrial sectors: oil & gas, electrical distribution, water/wastewater, power generation, field service, and manufacturing. Our platform is purpose-built for organizations where accuracy matters and tribal knowledge is the bottleneck.
Is my data secure?+
Yes. BearCreek AI is SOC 2 Type I, ISO 27001, and GDPR certified. Your data is encrypted at rest and in transit, deployed in a single-tenant environment, and never used to train AI models. We can walk you through our security architecture on a call.
Your team's knowledge shouldn't retire when your experts do.
Book a 30-minute walkthrough and see knowledgeXpert with your own documents.
Free trial available
Pilot live in 2 weeks
Every answer cited to source

