Forty years of unit history. One place to ask it.

Operating procedures, MOC records, inspection history, and standards in one knowledgeBase your team can ask in plain English — every answer cited to the source page.

knowledgeXpert · Unit History Desk online
Agentic App · powered by your unit records
Unit History Desk
Walkthrough

See knowledgeXpert in action

A short walkthrough of an agentic app turning a plain-English request into a cited deliverable. The same mechanic runs on operating procedures, MOC records, and inspection history.

See it on your own corpus

The honest test is your own unit.

Grab a 30-minute walkthrough and we’ll stand one up live against a unit’s operating procedures, MOC records, and standards — or get you straight into a 7-day trial. Whichever you prefer.

  • We load one of your real procedure sets before the call — you see your own unit, not a demo.
  • From a plain-English question to a cited answer pack in about 60 seconds.
  • No IT lift, no integration project. SOC 2 Type II, ISO 27001, tenant-isolated.
Book a walkthrough

Grab a 30-minute slot

Pick a time that works — we’ll tailor it to a unit you choose.

Prefer email? Reach us at miles@bearcreek.com, or start the 7-day trial.

Your procedures and process-safety info stay yours — never used to train a public model.
What you get

What the 7-day trial does

Upload operating procedures, MOC records, inspection reports, and the standards you run on. They become ask-able and cited — for every engineer, on every unit. No code, no IT project, no new hires.

From “why is it built this way” to a cited answer in about 60 seconds

Your engineer asks in plain English. The app searches the OPs, pulls the MOC trail and inspection history, cross-checks the basis of design, and returns an answer pack — every line cited back to the source document and page. No tracking down the one person who remembers.

One knowledgeBase across every unit you run

Operating procedures, P&IDs, MOC records, inspection reports, internal engineering practices, API and OSHA PSM standards. Load them once and the questions your senior people answer forty times a week become cited queries anyone on shift can run.

Every answer is cited — the AI shows its work

Every answer links back to the exact paragraph in the source document. If the record isn't loaded, it says so instead of guessing. Your procedures and process safety information stay yours: SOC 2 Type II, ISO 27001, tenant-isolated, and your data never trains a public model.

Read the full refining & midstream executive summary.

FAQ

Common questions

How long until we're up and running? +
Upload a unit’s operating procedures, standards, and inspection records as PDFs — it takes a few minutes. Point the app at that knowledgeBase and it searches your documents. Most teams have a working Unit History Desk on one unit inside 30 minutes, and adding the next unit is a new knowledgeBase and a duplicated app. 7-day free trial, no IT lift, no integration project.
Do I need to know how to code to build or edit this? +
No code, no IT department. The app is a visual, drag-and-drop flow — question, research tasks, cross-checks, answer pack — and you can click into any node to change it. Scope rules like “flag anywhere the OP conflicts with the design basis” are written in plain English, so you change behavior by editing text and saving. Prefer to describe what you want? The Agentic App Assistant builds it for you.
What does it cost? +
Every plan starts with a free 7-day trial. Individual plans start at $20/month; engineering teams usually land on Pro at $50/month, which covers hundreds of lookups a month. Power plans handle high-volume teams, and there's enterprise pricing for 10+ seats across sites with custom onboarding. Every plan includes the app builder, knowledgeBases, sharing, and full AI chat.
How is this different from ChatGPT? +
ChatGPT trains on the open web. It has never seen your operating procedures, your MOC trail, or your inspection history, and it can invent a clause from a standard on the spot. knowledgeXpert only sees the documents you upload, with every answer cited back to the exact page, and it says “not in the record” rather than guessing. SOC 2 Type II, ISO 27001, tenant-isolated. Your data never trains a public model.

Forty years of unit history. One place to ask it.

Self-serve the 7-day trial, or have us walk you through it live in 30 minutes. Either way, you'll watch knowledgeXpert answer a real unit-history question with citations.

or, talk to our team →
Free executive summary

knowledgeXpert for refining & midstream operations

How operations, integrity, and reliability teams use knowledgeXpert to get cited answers from their own procedures, MOC records, and inspection history — without chasing the one engineer who remembers.

Read the executive summary
No email required