Average response time: under 2 hours during business hours
Let's Talk.
No pressure. Real answers.
Whether you're exploring knowledgeXpert for your team, need technical support, or want to see a live demo with your own documents — we're here. Book a 15-minute call and we'll show you exactly how it works for your industry.
Same-day response
SOC 2 & ISO 27001 Certified
No commitment required
What to Expect
1
Book
Pick a 15-minute slot that works for you. Calendar link — no back-and-forth emails.
2
Meet
Live walkthrough with your documents. Not a canned demo — your actual SOPs, catalogs, or manuals.
3
Pilot
Free trial with your team in under 2 weeks. We handle the heavy lifting during onboarding.
SOC 2 Type I Certified
ISO 27001 Certified
Single-Tenant Deployment
Your Data Never Trains AI
Common questions
Quick answers before you book — or ask us live on the call.
What happens after I book a demo?+
You'll meet with Miles Manley, our Integrations Engineer, for a live 15-minute walkthrough. We'll use your actual documents — not a canned script — so you can see exactly how knowledgeXpert works for your team. No sales pitch, no pressure.
How long does it take to get started?+
Most teams are live in under 2 weeks. Setup involves uploading your documents (PDFs, SOPs, catalogs, manuals) and configuring your knowledge bases. We handle the heavy lifting during onboarding.
Is there a free trial?+
Yes. knowledgeXpert offers a full-featured free trial. Sign up at knowledgexpert.bearcreek.com and start uploading your documents immediately. A credit card is required to start your trial, but you won't be charged during the trial period.
How is knowledgeXpert different from ChatGPT or Copilot?+
ChatGPT and Copilot generate answers from their training data — they can't cite your specific documents and they hallucinate. knowledgeXpert only answers from your uploaded documents, and every answer includes a citation to the exact source page. If the answer isn't in your documents, it says so.
What industries do you serve?+
We work across industrial sectors: oil & gas, electrical distribution, water/wastewater, power generation, field service, and manufacturing. Our platform is purpose-built for organizations where accuracy matters and tribal knowledge is the bottleneck.
Is my data secure?+
Yes. BearCreek AI is SOC 2 Type I and ISO 27001 certified. Your data is encrypted at rest and in transit, deployed in a single-tenant environment, and never used to train AI models. We can walk you through our security architecture on a call.
Your team's knowledge shouldn't retire
when your experts do.
Book a 15-minute walkthrough and see knowledgeXpert with your own documents.
Free trial available
Pilot live in 2 weeks
Every answer cited to source