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knowledgeXpert · tutorXpert

tutorXpert

A cited tutor over your team’s own technical corpus. It helps new and cross-trained people ramp on your standards and records, without pulling senior staff off the line.

tutorXpert
The problem, in your language

Nobody is short of documents. They are short of the person who reads them.

This is what the first month actually looks like, on both sides of it.

The first month goes on working out who to ask.

The document exists. Which of its four revisions is current, and which one your crews actually follow, is not in the document. It is in a person, and that person is in the field.

What happens A new hire is slowest at the thing you hired them for

Every question costs a senior engineer half an hour.

The training that actually happens is interruption driven. It works, and it is billed to the one person you least want pulled off a job to answer it a fourth time.

What happens Your most expensive people are the help desk

A bought course teaches the industry, not your practice.

Off-the-shelf material covers the code in general. It does not cover your procedure numbers, your equipment, or the call your firm made years ago that everyone still works to.

What happens People finish the course and still ask the question
What it does

Ramp on your standards, not a generic course.

A tutor over the documents your team already works to, cited to source and silent where the sources are.

Built from what you already have

Point it at a knowledgeBase and the coursework comes from those documents. Nobody has to author a curriculum, which is the reason this exists at all rather than sitting on a training plan nobody has time for.

Every topic names its source

A trainee can see the document behind the lesson and open it. They are learning your revision of your procedure, and they can tell which revision it was.

It tells you rather than guessing

Ask something the approved sources do not cover and it says so. A tutor that invents a confident answer for someone with no way to check it is worse than no tutor.

Inside a course

A course whose every topic names the document behind it.

Four topics built from four of your own documents, and two questions from a new hire. The second is not in the records.

The by-product

Every question it cannot answer is a gap in your written record.

Which is worth more than it sounds. A trainee asking is the cheapest moment anyone will ever find that out.

Questions cluster where the record is thin

A run of unanswered questions on one topic is a procedure that was never written down, or one nobody can find. You see the pattern in one place, not second hand months later.

The fix goes back into the corpus

Write the missing procedure, load it, and the answer exists from then on. The trainee who asked is the reason the next five people never have to.

The senior engineer is asked once

Their answer becomes a document rather than a conversation in a truck. That is the only form of knowledge capture that survives a retirement.

What we will not do is promise you a ramp time. Your corpus and your work decide that, and anyone quoting a figure has seen neither. What we will say is that people ramp on your practice rather than the internet's. Certification, competency sign-off and anything with a regulatory consequence stay exactly where they are today.

Explore the platform

One Hub. Every governed tool.

tutorXpert is one of seven governed tools, all answering from the same approved sources.

knowledgeBases

Load the documents you already own. You set the scope.

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Chat

Auditable answers, each cited to the page it came from. Not generic ones.

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viewXpert

Follow any answer back to the source line, and check it yourself.

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Agentic Apps

Workflow automation: turn a request you repeat into a finished, cited deliverable.

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Marketplace

Start stocked, not at a blank box. Curated knowledge, pre-loaded and cited.

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Enterprise

Role-based access, governed scopes, SSO and billing for teams with auditors.

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All of it behind one launcher. See The Hub →

Common questions

Straight answers.

Where does the course content come from?

Your own material: the standards, SOPs, manuals and records already in your knowledgeBases. Every topic names the document it was built from, so a new hire is learning your practice rather than a generic industry course that may or may not match how you actually work.

Do we have to write the course ourselves?

No. The tutor is generated from a knowledgeBase you already have, which is the difference between this and a training project that never gets started because nobody has time to author it.

What happens when a trainee asks something your records do not cover?

It says so, the same as everywhere else on the platform, rather than producing something plausible for a person who has no way to check it. What it will not do is fill the gap from the internet.

Is this a replacement for our formal training or certification programme?

No, and we would not position it as one. It ramps people on your own standards and records without pulling senior staff off the line. Certification, competency sign-off and anything with a regulatory consequence stay where they are today.

See it on your own documents

See a cited tutor built on your own corpus.

Thirty minutes, your own documents, every answer cited to its source.